This is not good or bad story. Just want to share my point of view. While we in Thailand, we eat at Fuji a lot. I notice this 10% service charge when the bill came. Usually when go to restaurant here in US 10% tip is normal. I don't have any problem paying. But when I did ask server at Fuji that "did your guys/gals share the tip?" She said NO the owner keep it all!!! I feel like the owner take advantage of servers and customers. He/She already make little money.
Feel bad for them. I did give them extra tip cash so hope fully she pocket the money.